Customization Aware Web Resource – Part 1

Web Resource is one of the most powerful and versatile extension mechanism in Microsoft Dynamics CRM. It supplies an open canvas to draw custom UI, business logic and whole applications within entity forms, dashboards and stand alone pages.
Coupled with the plethora of  free JavaScript libraries out there, you can easily provide your users with advanced solutions that work with Microsoft Dynamics CRM Data. In that sense, Web Resource can implement a custom client which can also be embedded into MSCRM elements.

One concern regarding the investment in Web Resource development is the loss of dynamic customization capabilities, which is MSCRM most prominent feature. Indeed, there is a price to pay when stepping outside Microsoft Dynamics CRM native clients.
The Customization Aware Web Resource approach can somewhat compensate as it suggests that whenever possible, attributes of elements within a Web Resource (mostly HTML & JavaScript) will be coupled with relevant customization features. So customizing entity field attributes like display name, description, requirement level, OptionsSet options etc. will be automatically reflected in your Customization Aware Web Resource.

Technically, this can be achieved by using the metadata querying capabilities of the OrganizationService or the Web API services.
Off course, this approach is relevant to any custom client, not just Web Resources.

One issue to consider when using the Customization Aware Web Resource approach is performance. While the OrganizationService.svc allows querying multiple entities & attributes with one query, the Web API service can only query one attribute at a time, so multiple queries may be required. Metadata queries are considered expensive, so if you plan to rely heavily on this approach, you should cache metadata queries results along with some cache invalidation mechanism.

In the following post, I’ll demonstrate a possible implementation of this approach. Stay tuned

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2 thoughts on “Customization Aware Web Resource – Part 1

  1. Pingback: Customization Aware Web Resource – Part 2 | YanivRDT

  2. Pingback: Customization Aware Web Resource – Part 2 - Microsoft Dynamics CRM Community

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