Bio: I expert in Microsoft Dynamics CRM. I work with Microsoft Dynamics CRM products for 9 years now and have deep understanding of all product aspects including application, customization and custom code development. Today, I provide hands-on architectural design services to several enterprise level implementations, ranging from version upgrade via performance improvement to build from scratch. I author Microsoft Dynamics CRM courses and lecture official Microsoft courses as well. I am a Microsoft Dynamics CRM MVP since 2013.